Support

Landscape Networks support services are experienced in diagnosing and rectifying issues with all manner of Network Security infrastructures using varied technologies. To deliver a successful support service we will draw on the experience of our highly trained engineers. We will also work tirelessly to develop a close working relationship with you and you will find this highly communicative relationship will assist in helping you develop a deeper understanding of the functionality of your Network and security Infrastructure, and will forge a strong team spirit between our support engineers and your IT team. By working together in partnership, we believe we will provide faster, more complete resolutions to potential issues and maintain the success of the upgrade.

Furthermore, our extensive experience in the provision of support and managed services to a range of private and public sector clients exposes us to an even broader range of issues. This will allow Landscape Networks support engineers to build a granular picture of issues and resolutions they will be able to draw on and this variation will provide an interesting working environment for all our technical support engineers. We encourage our support engineers to consistently use and improve upon a range of planning, implementation, diagnostic and problem-solving techniques as they are supporting our customers.

 

SLA Matrix

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Tel: 0843 886 4550

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Landscape Networks is a trading division of Communicate Technology PLC. Registered in England No: 07867043

Landscape Networks Ltd

Beckshaw House

Law Street

Cleckheaton

BD18 3QR